Complaints & Commendations

Filing a Complaint or Compliment

You may file a complaint/compliment in person, by mail, or by phone.

In Person:

325 N.Washington Avenue
Liberal, KS 67901

By Mail:

Liberal Police Department
325 N. Kansas Avenue
P.O. Box 2199
Liberal, KS 67905

By Phone:

To file a complaint, call 620-626-0141. Ask to speak with the Patrol Lieutenant. If you request to file a complaint with the chief you will be directed to the Patrol Lieutenant. If the Patrol Lieutenant is unavailable please ask for the on-duty Patrol Shift Supervisor. 

Incident Details

Please be prepared to provide as much information as possible about the incident which led to your complaint / compliment including the: 

  • Time and date of occurrence
  • Location
  • Names and telephone numbers of any witnesses
  • Officer's name (if known)


If you are a non-English speaking individual, we will try to accommodate you and locate an interpreter.

Completion Letter

Upon the completion of the internal affairs investigation, the Chief of Police will notify you by letter of one of the following results:

  • Unfounded: Allegation (s) are false or not factual.
  • Exonerated: Incident occurred, but was lawful and proper.
  • Non-sustained: Insufficient evidence exists to either prove or disprove allegation.
  • Sustained: An allegation is supported by sufficient evidence to justify a reasonable conclusion of guilt.

The letter you will receive will not disclose the specifics of any resulting disciplinary action.

Ensuring the Trust of the Public

A partnership between the citizens of the City of Liberal and the Liberal Police Department can ensure the citizens of Liberal the best law enforcement available.

The best weapon against crime in any police department is the trust of the public. If you feel you have been treated improperly by an officer or employee of the department, we strongly encourage you to contact the Liberal Police Department about your complaint so that it may be fully investigated.

Often citizens who have been arrested feel they are not guilty of the charge and want to complain to police. The guilt, innocence, or legality of the arrest are matters for the court to decide. The police complaint process becomes involved only when errors are alleged in police behavior.

Contact Us

  1. Chester Pinkston

    Chief of Police

    Chris Head

    Deputy Chief of Police

    Liberal Police Department

    325 N. Washington Avenue
    Liberal, KS 67901

    Mailing Address

     P.O. Box 2199
     Liberal, KS 67905

    Phone: 620-626-0140

    Emergency: 911

    Office Hours:
     Monday - Friday
     8:00 a.m. - 5:00 p.m.
     (Excluding Holidays)  
    Staff Directory