Paratransit Policies & Guidelines

Paratransit Service

The Department of Transportation's ADA regulation provides that complementary paratransit service for ADA paratransit eligible persons shall be "origin-to-destination" service. What are the obligations of transit providers to ensure that eligible passengers receive "origin to destination" service.     

Riders with disabilities who cannot use fixed routes may apply for door-to-door paratransit service. paratransit service will require 24 hours notice and will cost $2 per 1-way trip. Unlimited monthly passes for paratransit service will cost $40.